Our Services

Supported accommodation for 16-21 year olds

We provide supported, semi-independent accommodation in shared, safe and good quality housing which includes the following services as part of the support package:

  • intensive one-on-one key-work
  • Accredited NOCN Level 1 Pre-Tenancy & Life Skills Training
  • Independent Living Skills Training
  • Outcomes Star Support. We are currently collaborating on the development of a new star for UASC!
  • Specialised UASC Programme -  including Triple Track Planning
  • A weekly drop-in to ‘top-up’ support
  • Mentoring / befriending support via our volunteer 'Connect' programme
  • Strong links to Refugee Community Organisations
  • Homework and social clubs
  • 24 HOUR emergency support service

Newly arrived asylum-seeking children aged 16 – 17

We have 14 years of experience of working with newly arrived asylum seeking children, and have supported hundreds of young people from day of arrival in the UK. On top of the standard support package our service for new arrivals includes:

  • Assessment bed and support around age assessment process
  • Initial orientation and induction
  • Linking in with relevant health and mental health services
  • Information on the asylum process and referral to good quality, child-friendly legal advice
  • Support around engaging with the home office and entering the asylum system
  • Accessing specialist services such as family tracing; faith and cultural needs
  • Safeguarding protocols around potential victims of trafficking

All our staff are trained in safeguarding, trafficking, FGM and radicalisation and we have robust safeguarding policies in place to address these issues

We work closely with the local authority to ensure the relevant assessments are carried out in a timely manner and the young person’s needs are fully assessed and can be responded to. We ensure young people have their voice heard through these processes and are fully informed and involved.

Triple Track Planning

Alongside our experience of supported housing and the care system our staff team have a broad range of specialist skills and experience gained through work in the refugee sector. We understand the complexities of the asylum process and how daunting and confusing it can be for young people going through it.

We ensure all our young people have access to good quality, child-friendly legal advice and understand how important this is from the outset. We support young people practically and emotionally through the process, striving to ensure they are able to convey their experiences in a way that minimises further trauma.

We support young people to plan for all outcomes and build this in to support plans, emphasising planning for successful transition and building support networks should they face the difficult future of being in the UK without secure legal status. For those young people who want to consider it we are able to support them with exploring return and reintegration options. Our support is led by the young person and always impartial and non-directive.

NOCN Accredited training for all young people

PTIUK is a registered training centre with the National Open College Network. We are able to provide accredited pre-tenancy and Life-skills training for all young people who are preparing to move on to independent living. We offer accredited training including budgeting; household maintenance and healthy living.

Specialist UASC safeguarding and Risk Assessments

We have in-house specialisms around working with young people who have experienced CSE, trafficking and FGM and have comprehensively reviewed our risk assessment and safeguarding policies to incorporate these issues. All our staff are trained on radicalisation and we run regular workshops on staying safe through our volunteer-led independent living skills programme.
We have experience of providing high-level support to young people suffering from PTSD and other trauma or mental health difficulties as a result of their experiences, and have good links with local and specialist mental health provision.

Floating and Outreach support

Our outreach service works with young people over a set period of time to achieve specific goals, such as building up independent living skills to prepare for move on or at times where more intensive support is needed around health, immigration or to prevent homelessness.

Training for foster carers and professionals

We are committed to sharing good practice and can offer training packages to external organisations and foster carers on working with young people at all stages of the asylum process including: safeguarding for new arrivals; support though the legal process; trauma informed approaches to support and triple track planning including working with ARE young people and those at risk of detention.

This is part of our ongoing commitment to create a replicable model of good practice for agencies working with this client group. Please contact us for more details.